ORDER PROCESSING:
Please allow 7-14 days to process your order. Expect an email within 2 weeks to let you know your order is on the way!
When your order is ready for delivery, you will receive an email with real-time tracking information.
SHIPPING RATES
Orders are generally shipped within 2 weeks using USPS (with some exceptions.) Shipping is calculated by order weight and your personal zip code to ensure you pay the most competitive and affordable rate.
INTERNATIONAL SHIPPING:
We offer worldwide shipping. Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The Brave Mama Co is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at thebravemamaco@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at thebravemamaco@gmail.com.